ALERT: There may be temporary delays in response to locate requests along with connectivity issues as a result of the ongoing COVID-19 health crisis. If you are unable to connect via our toll-free number: 1-800-474-6886, please call our non-toll free line at 712-538-4089. Our members are working diligently to meet required response times. We thank you for your patience.

BC 1 Call (BC1C) seeks to obtain the services of a contact centre operator to begin work by March 1, 2020.

The preferred contractor or subcontractor will work with the new Pelican locate system that was launched in early 2019 to assist with locate requests, handle traditional contact and customer support duties, and interface with BC1C members. Applicants will also be required to implement disaster response and business continuity processes to ensure continuous operations in all environments.

Proposal submission deadline: September 11, 2019.

Reference documents:

  1. Request for Proposal 2019.1 
  2. RFP 2019.1 Response Sheet