Webinars - Placing an Online Locate Request

If you are new to BC 1 Call or would like to learn how to request a locate online, you can watch our free webinars. They will walk you through all the steps of the ticket submission process and discuss frequently asked questions.

Watch the recorded webinar here.

Resources

 

About BC 1 Call Brochure: Learn about BC 1 Call - who we are, how to request a locate, the importance of digging safely, and other important information everyone who is planning to undertake a project that involves digging in BC must know.

Worker Training Resources

BC 1 Call Training Presentation - For use by Education Partners in their professional training, or by employers looking to give employees in Locate Departments or in the field an overview of BC 1 Call and our process.

WordSafeBC Toolbox Safety Meeting Discussion Guide about BC 1 Call- For use by supervisors in discussions with workers about the importance of using BC 1 Call. So workers know what information is required to place a locate request with BC 1 Call, use the guide in conjunction with the Locate Request Information Checklist below.

Locate Request Information Checklist- Outlines information required in order for BC 1 Call members to provide clear, quality instructions on how to avoid inadvertently damaging underground infrastructure when disturbing the ground.

International Code for Marking Buried Facilities: When your site is marked out showing the location of buried facilities, the markers will be coded in accordance with these colours to indicate the type of buried facilities.

FortisBC Guide - Excavation Safety around Natural Gas

BC Common Ground Alliance - 6 Steps for Safe Digging

Safe Digging Promotional Resources

BC 1 Call Marketing & Communications Info Package: This package includes samples of BC 1 Call content that can be used on your organization's communications channels such as website, blog, newsletter, and social media platforms so that the safe digging message can reach as many BC residents as possible.

BC 1 Call Bumper Stickers: Show you are part of the Safe Digging Community while on the road. Order your free BC 1 Call bumper stickers from communications@bc1c.ca. Don't forget to replace existing bumper stickers bearing our old logo!

Black & White BC 1 Call Logo: For co-branding marking flags, etc.

Colour BC 1 Call Logo: For use on your website or collateral.

Resources for Homeowners/ Residential Contractors

Locate Request Information Checklist- Outlines information required in order for BC 1 Call to provide clear, quality instructions on how to avoid inadvertently damaging underground infrastructure when disturbing the ground.

External Damage Prevention Resources

BC Common Ground Alliance - Best Practices for Damage Prevention

BC Common Ground Alliance Contractor Safe Digging Resources

BC Energy Regulators - Emergency Preparedness Factsheet

BC Energy Regulators - Pipelines in BC Factsheet

BC Government Guide on how to prepare for and recover from Natural Disasters  (See Flood section, which refers to contacting BC 1 Call)

Canadian Common Ground Alliance - 2023 DIRT Report (Damage Incident Reporting Tool)

City of Burnaby's Story of Award Winning Automation:  "Automated Dial Before You Dig System" using BC 1 Call as the source of 100% of it's locate requests:

FortisBC - 5 Cautionary Tales To Ensure Safe Digging

FortisBC - 7 Damaging Myths About Safe Digging

FortisBC - 8 Mistakes to Avoid Hitting Gas Lines

FortisBC - Common Causes of Gas Line Damage and How to Avoid Them

FortisBC - How to Plant a Tree Safely

FortisBC - How to Safely Unblock a Sewage Line

FortisBC - Safe Digging for Homeowners & Contractors

Policies for Safe Excavation Near TELUS Facilities

Professional training provided by Education Partners that includes reference to BC 1 Call

Professional Utility Locators available to help you know what's below

Staying Safe Around BC Hydro Power Lines

Technical Safety BC Safe Digging Practices

The BC Small Water Systems Community Network

A free, online platform designed specifically for water system purveyors that support less than 500 people per day. The Community Network connects decision makers and their teams with peers and supporters. The site provides access to resources, articles and discussion forums in addition to Community shared news, opportunities and upcoming events.

Watch our Videos

You can watch some of BC 1 Call's instructional videos on our YouTube channel and check our throwback ads on our Videos page.

CTV News: Interview with CEO Chris Hyland

Global News: How to avoid damaging gas lines