Caller ID #

A unique number assigned to frequent BC 1 Call users which retains contact and company information on file to be quickly accessed by the BC 1 Call representative.

Database

A geographic mapping system used by the BC 1 Call computer system to identify which members have buried facilities in a proposed dig site.

Excavator

Anyone who disturbs the soil by either hand digging or with mechanical equipment.

Facilities

Underground electrical and communications cables, conduits, gas, oil or other pipelines, waterlines, sewage pipes etc. - also referred to as infrastructure.

Ground disturbance

Any digging, blasting or cutting resulting in movement or disturbance to the ground.

Locate request

A telephone call or e-ticket placed by an excavator or planner requesting information on the location of buried facilities at a specific dig site.

Locator

A person or persons trained in the use of equipment and devices that can detect buried facilities.

Member

An owner or operator of underground facilities who has registered their infrastructure with BC 1 Call for the purpose of being notified of excavation activity.

Site plan

A drawing or sketch provided by a facility owner identifying the location of their underground facilities.

Ticket

An internal description of the information provided by an excavator or planner sent to BC 1 Call members by e-mail requesting the identification of their underground facilities.

Ticket #

A unique reference number given to a caller as confirmation of their locate request.

User

A person or organization planning to excavate who contacts BC 1 Call to request information on the location of any underground facilities.